This would be your company StoryOur business takes quality and customer service seriously. As a NAPA Auto Care Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to: > To perform high quality diagnostic and repair service at a fair price using quality NAPA parts > To employ ASE certified technicians > To be dedicated to customer satisfaction > To exercise reasonable care for the customers property while in our possession > To obtain prior authorization and provide a price estimate for work performed > To provide a system for fair settlement of customer complaints should they occur > To maintain the highest standards of our profession > To uphold the integrity of all members of the NAPA Auto-Care Program
How do you know what wheel will work on my car?We know a vehicle’s important component measurements inside and out. We use sophisticated electronic tools that allow our engineers to fit with extremely accuracy. You can be assured of buying the correct tires to fit your driving style and needs.
Why do I need to re-torque the lug hardware on new wheels?
It’s important to re-visit and re-torque your lug hardware after the first 50-150 miles of driving on your new wheels. The lug seats of the new wheels can compress and loosen up under the lug hardware as you begin to drive on them. Once this break-in period is over and you re-torque the wheels, it should not be required again until you remove the wheels for rotation or service.
Why don’t you have wheels listed for my vehicle?
Proper size is more than a round wheel of an exact diameter. To properly fit a vehicle a wheel must have the proper bolt pattern, center-bore, offset, width and load capacity to match the measurements we’ve taken from the vehicle itself. If a wheel’s measurements and specs aren’t correct for a vehicle, it will not be listed in search results.